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Step 6: Choose the Browse my computer for driver software option. #Generic usb hub driver for windows 10 updateStep 5: Right-click on the Generic USB Hub device (it may display as Unknown device), then click the Update driver option from the context menu. #Generic usb hub driver for windows 10 serialStep 4: Double-click the Universal Serial Bus controllers to expand the category. Step 4: Click on the Action menu and select the Scan for hardware changes option to display additional devices. Click Yes if prompted by the User Account Control (UAC). Step 3: Type devmgmt.msc and then press Enter to open up Device Manager. Step 5: Expand the USB settings > USB selective suspend settings. Step 4: Click the Change advanced power settings link. Step 3: Click on the Change plan settings link next to the plan option you’re having now. Step 1: Type Control Panel in the search box then enter to open Control panel. Step 5: Click on the View menu and select the Show hidden devices option to display additional devices. Step 4: Type devmgmt.msc and then press Enter to open up Device Manager. Step 3: Type the following command and press the Enter key: SET DEVMGR_SHOW_NONPRESENT_DEVICES=1 A UAC or User Account Control Box will show up, click Yes. Step 2: Right-click on Command Prompt to choose Run as administrator. Step 1: Type cmd in the search box next to the Start button. Solution 2: Show hidden non-present devices using Command Prompt Enable USB device in Device ManagerĬheck in the Device Manager to enable the disabled USB port by right-click on the selected one and select Enable device from the context menu. Step 6: Click the OK button and close the Registry Editor. Step 5: Change the value to 3 to enable USB Ports. Step 4: Double-click on the Start in the right pane. Step 3: Navigate to the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR Click Yes to grant administrative privileges when prompted by the UAC (User Account Control). Step 2: Type regedit and press Enter to open up the Registry Editor. Step 1: Press Windows key R to open a Run box. Solution 1: Enable USB ports Enable USB Drives and Mass Storage Devices using Registry #Generic usb hub driver for windows 10 driversSolution 7: Update Generic USB Hub drivers manually Solution 6: Uninstall and reinstall Generic USB Hub drivers #Generic usb hub driver for windows 10 installSolution 5: Install Generic USB Hub drivers Solution 3: Disable USB selective suspend settings in Power Options Solution 2: Show Hidden Non-present devices Is there a reason it isn’t appearing or does it need to be installed? If it needs to be installed, how would I go about doing that? Some fixes online involve a device called ‘Generic USB Hub’, but that device does not appear in my device manager. I have tried hardware troubleshooting, power plan editing, and turning off a fast startup, all with no results. To resolve this problem, I’ve attempted a few fixes found online. This issue shows up as ‘Unknown USB Device (Device Descriptor Request Failed)’ in the device manager. I’ve been having issues with my USB ports and thought it may have been related to an issue I’ve had for some time now. I connect a mouse and it does not work, I check the device manager, and the generic USB Hub driver does not appear, I test all the USB ports and if they work with USB 3.0, external disks. Is there a way I can retain the Generic USB Hub to make sure that is why my USB ports are responding? How can you download or upload Generic USB Hub on Therefore, I believe that Generic USB Hub is not on my laptop, and I pretty much think this is the problem. I’ve been searching my computer for what’s wrong with my computer, and I see that my Generic USB device is not showing on Device Manager on my laptop. Both laptops are running the latest version of Windows 10, I would like to know how I can get the Generic Hub to work on the other laptop, I have tried various things from Google and YouTube but without success. I have tried it on a second laptop and it works fine but that has the Generic Hub. I’ve attached an external HD to my laptop and although I hear it connecting when I plug it in nothing happens, it does not show on my list of devices on my laptop and when I check the Device Manager I have no Generic USB Hub. Try the below-recommended solutions to resolve the USB ports’ stop working issue. #Generic usb hub driver for windows 10 windows 10The USB ports stop working on Windows 11 or Windows 10 PC, and the Generic USB Hub device driver is not showing in Device Manager in Windows. Windows users reported external HD not showing after plugin it into the laptop. ![]()
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